If someone makes a higher offer, should I increase my offer?

Any real estate practice must be consistent with the law, nonetheless we too often witness things that agents do that are well meaning but go against the intentions of the laws that govern sale of property. One of those areas is the managing of multiple offers on a property. To the layman, it’s called gazumping….Read More→
Do I need to have pre-approval before making an offer?

Loan approvals are funny things; everyone thinks they have them until the bank tells them they’re just one check, form away before they can ‘finalise’ everything. Pre-approval does give you some confidence, and is well worth it if its your first property purchase or if you are unsure whether you qualify. In simple terms, getting…Read More→
Unhappy with your current Agent? Make the switch

The good news is that we can take care of everything. The first step is to get in writing, your instructions as to how you want your property. You will then sign a letter of termination for your old agent which and we notify the agent. Usually agents will require a notice period so they…Read More→
How long does it take to find a tenant?

Let’s refine the question, how long does it take to find a good tenant, you really don’t want the other kind! We are statistic nuts and track everything in our business so we know rather than guess what’s happening. Vacancy periods vary depending on times of the year. Just prior to Christmas when school years…Read More→
Do I get to choose the tenant that goes into my property?

Simple answer, Absolutely! Not only do you get to decide, but your choice is exactly that, you choose and we respect that. We will always provide guidance on:
How is rent collected & how often can I get paid?

‘Payment of rent is not discretionary!’ Many agents set up systems of rent collection that allow tenants to choose when and how they pay rent. Just as the banks deduct your mortgage payment out of your bank account on the day due, so do we deduct the rent from our tenants bank accounts when it’s…Read More→
Can you pay my rates notices on my behalf?

Yes we can and what’s more, we don’t charge for the service! The reason many owners have us attend to the payments of rates, strata levies and insurance premiums is that it’s easier for them, it is summarised in their annual statement which makes tax time much easier. Furthermore it allows us to send water…Read More→
How is maintenance handled & can I use my own trades?

It’s too simple to say that maintenance is handled in line with your instructions but that’s exactly where it all starts. When a tenant reports a maintenance issue the first thing our property managers see on the computer screen besides the problem is your instructions. And every owners instructions are different. Some want us to…Read More→
Minimum standards for rental property

Most property leased in NSW is well maintained and appropriate to live in. Not so much because of the law but because the large majority of owners and tenants respect the relationship and want to be fair. In fact it is rare that questions of minimum standards ever get raised or need to be argued…Read More→
What is Wear and Tear, and when is it Damage?

It is not unusual for a repair to be picked up during the outgoing inspection that the tenant and owner disagree as to who is responsible. The tenant might say it is ‘wear and tear’, while the owner might believe that since it was ok at the commencement of tenancy, it must be damage and…Read More→